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Frequently Asked Questions

Explore our list of Frequently Asked Questions below. 

We have put together a list of questions and answers for you to review prior to during your stay.

If you cannot find what you are looking for please contact us HERE

Bedrooms

Find out more about our bedroom enquiries

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Payment

Have questions about payment?

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Spa

Questions about our Village Spa, learn more here

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Hotel services

Learn more about our services 

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Pets

Have questions about bringing your pets to stay. 

 

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Events and Weddings

Attending a celebration at the hotel, find out more. 

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What's on at the hotel

Browse through our exciting line-up of events from Tribute Nights to Party Nights 

 

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Discount on our Best Available Rate | Complimentary Village Spa access | Voucher to be used in the Hotel | Glass of wine per guest on arrival | Preferential Cancellation Terms | Complimentary Early check-in / late check-out (Monday to Thursday) – subject to availability