Frequently Asked Questions Hotel Services
Does Last Drop Village have 24-hour Reception?
Yes, our reception is staffed 24hrs / 7 days. Same with Room Service. If you have any questions during your stay, please dial ‘0’ on your telephone, and a member of our team will be happy to help.
How much does it cost to use the Electric Vehicle Charging (EVC) points?
Access to our Electric Vehicle Charging Points is free. You will only be charged for the Electricity that you need for your vehicle, through your debit or credit card.
We provide 4 charging points to our guests, delegates, and visitors. They are located in each of our car parks and can be accessed by the App Monta. Read more HERE
How do I connect to the Wi-Fi?
From the moment you enter the perimeters of the Hotel, you will be able to join the LDV Guest Wi-Fi. On your phone, go to Settings / select Wi-Fi / choose the LDV Guest network / enter your email address.
Do you have a dress code?
Within all dining areas smart casual clothing, please no bathrobes or pyjama's.
For Christmas Party Nights, Christmas, and New Year's Eve Events we ask for smart/ Christmas themed attire. No tracksuits or caps
Within the Thermal Journey and Swimming Pool swimwear must be worn, for treatments we ask that underwear or swimwear is worn.
Do you have laundry or dry-cleaning services?
At Last Drop Village, we don’t offer laundry or dry-cleaning services, but our team will be happy to recommend nearby options.
Can I request extra towels, pillows, or toiletries during my stay?
Yes, if you need extra towels, pillows, or toiletries during your stay at Last Drop Village, just let our team know and we’ll be happy to help.