Our Spa Reopening Guidelines
We can't wait to welcome you back!
During Lockdown we have been busy behind the scenes to ensure that we provide a range of facilities and a unique and safe experience for you return. New social distancing and cleaning measures have been introduced, following the guidance from UK Active, the Government and Public Health England. We ask that you follow the guidance below.
For more information on The Village Spa safety guidelines, click here.
Booking in for your Visits
You will need to register your details first
You can then book your Gym, Swimming pool and Hydrotherapy Visits individually via our website Link on the fitness tab
You can book your visits up to 1 week in advance
Please make sure you cancel your booking if you are not able to attend
Please do not book back to back sessions in one of the facilities ( for example the hydrotherapy pool )
If you are a family or couple you can book in the same lane for the pool
If you are a Couple you can book in the same spot for the hydrotherapy pool
The entrance to the village spa is the automatic club entrance doors nearest to the hotel reception. Please arrive no more than 5 minutes before your allocated time.
Entering the spa, the thermal imaging camera will alert the spa reception in the event you may have a high temperature.
If you have a high temperature you will not be permitted to enter the village spa.
We ask members & guests to use the sanitation station prior to entering reception.
Water is available to purchase from the spa reception, alternatively fill your water bottle at home.
Arrive ready to work out in the Gym.
We have sanitisation stations placed around the spa, and have increased the amount of sanitiser spray and disposable paper available to further encourage members to wipe down and clean equipment before and after use.
Please do not use your own hand towels.
On Changing rooms, lockers and showers will only be provided to users of the Pool & Hydrotherapy Pool only. Please travel light.
At the end of your visit please depart via the marked exit doors by the gym entrance.
Our team will be cleaning and disinfecting high touch point areas along with equipment at regular intervals throughout the day, a deep clean will be carried out every day whilst the facilities are closed.
Whilst Using the Facilities
Use the sanitation systems throughout the club regularly.
Ensure correct handwashing if using the bathroom, washing your hands for at least 20 seconds with anti-bacterial hand wash provided.
Follow the one-way system throughout the club.
These will recommence at a later date.
The pool and hydrotherapy pool are re-opening and the sauna, bio sauna, steam room, aroma grotto and halotherapy room will open at a late date following further guidance from UK Active.